Sign in Subscribe

Privacy Policy

Effective Date: February 8, 2024

Tend a Garden (hereinafter referred to as “the Company”) values your privacy and is committed to protecting your personal information in accordance with applicable data protection laws. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your information.

1. Information We Collect and How We Collect It

  • Required Information (at sign-up): Name, username, password, email address
  • Optional Information: Date of birth, phone number, areas of interest
  • Automatically Collected Information: Service usage records, access logs, cookies, IP address
  • Collection Methods: Website forms, written documents, email, customer service calls, etc.

2. Purpose of Collecting and Using Personal Information

We use collected information for the following purposes:

  • Member Management: Identity verification, personal identification, prevention of unauthorized use or fraudulent activities
  • Service Delivery: Fulfillment of service agreements, billing, and payment processing

3. Retention and Use Period of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are achieved, we promptly delete the information, unless retention is required by applicable laws.

4. Deletion of Personal Information

  • Electronic Data: Permanently deleted using technical methods
  • Paper Records: Shredded or incinerated

5. Sharing and Disclosure of Personal Information

We do not share or disclose personal information to third parties without the user’s consent, except when required by law or necessary to ensure user safety.

6. Outsourcing of Personal Information Processing

We may entrust certain personal information processing tasks to third-party service providers for improved service delivery. In such cases, we ensure appropriate safeguards are in place to protect your data.

7. User Rights

You may access, correct, or update your personal information at any time. You may also request to terminate your membership.

Users may withdraw their consent and request account deletion through the My Page section of the website. Requests are processed within 10 business days.

9. Cookies

We may use cookies to provide personalized services. Users can refuse cookie storage by adjusting their web browser settings.

10. Privacy Officer

11. Data Security

We employ appropriate technical and administrative safeguards to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

12. Policy Changes

This Privacy Policy may be updated due to changes in laws, regulations, or security technologies. Any updates will be announced on our website.