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Privacy Policy

"Tend a Garden" (hereinafter referred to as “the Company”) places the highest importance on protecting users’ personal information and complies with the Personal Information Protection Act. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Items of Personal Information Collected and Collection Methods

Required for membership registration:

  • Name, Username, Password, Email Address

Optional information:

  • Date of Birth, Phone Number, Areas of Interest

Automatically collected information:

  • Service usage records, Access logs, Cookies, IP addresses

Collection methods:

  • Website, written forms, email, customer service phone calls, etc.

2. Purpose of Collecting and Using Personal Information

We collect and use personal information for the following purposes:

  • Membership management: Identity verification for member services, prevention of unauthorized use or abuse
  • Contract fulfillment and service billing: Providing services and managing related payments

3. Retention and Usage Period of Personal Information

Personal information will be destroyed without delay once its intended purpose has been fulfilled. However, certain data may be retained when required by relevant laws.

4. Procedures and Methods of Disposal of Personal Information

  • Electronically stored information is permanently deleted using technical methods.
  • Paper documents containing personal information are shredded or incinerated.

5. Provision and Sharing of Personal Information

We do not share or provide personal information to third parties without user consent, except where required by law or for safety purposes.

6. Outsourcing of Personal Information Processing

To improve our services, we may entrust the processing of personal information to external vendors. In such cases, we take appropriate safety measures to protect your information.

Users can view or edit their registered personal information at any time, and may also request to delete their account.

Users can request account deletion through the “My Page” section of the website. Requests will be processed within 10 days.

9. Cookies and Automatic Collection Tools

We may use cookies to provide personalized services. Users can refuse cookie storage via their web browser settings.

10. Personal Information Manager

11. Measures to Ensure the Security of Personal Information

We implement various technical and administrative safeguards to securely protect your personal data.

12. Notification of Policy Changes

This policy may be subject to change due to updates in laws, internal policies, or security technologies. Changes will be announced on our website.

Effective Date: April 8, 2025